Storm damage experts
Storm, Hail & Wind Damage Roof Repair and Insurance Claims
Carolina storms are hard on roofs. When wind, hail, or a fallen tree damages yours, BCI Roofing inspects the damage, documents it thoroughly, and helps you through your insurance claim, then repairs or replaces your roof the right way. More than 40 years protecting Carolina homes through storm season. Your Roof, Our Responsibility.
The answer
The short answer
If a storm has damaged your roof, start with a professional inspection. BCI documents the damage, helps you file and navigate your homeowner’s insurance claim, and completes the repair or replacement to a standard built to hold up next time. Storm damage is handled through your insurance, not a roofing warranty, and we know how to help you through that process. If it is urgent, we offer emergency roof repair.
Types of damage
Types of storm damage we handle
Wind damage.
High winds lift, crease, and tear off shingles and can loosen metal panels and flashing.
Hail damage.
Hail bruises and cracks shingles, knocks off protective granules, and dents metal, often in ways that are hard to see from the ground but shorten your roof’s life.
Fallen trees and limbs.
Impact damage that can puncture the roof and decking.
Wind-driven rain.
Water forced under roofing and flashing during a storm.
Hurricane and tropical storm damage.
The Carolina coast sees serious weather, and we know what it does to roofs.
Why a professional inspection matters
A lot of storm damage is not obvious from the driveway. Hail bruising, lifted shingles, and compromised flashing can be missed by an untrained eye, then turn into leaks months later. We inspect thoroughly, at the roof surface, the flashing, the vents, and the gutters, and document everything with photos so you have a clear record for your insurance claim.
Claim help
How we help with your insurance claim
Thorough inspection.
We assess and photograph all the storm damage.
Clear documentation.
We provide a detailed report you can submit to your insurer.
We work with your adjuster.
We can meet the adjuster at your home to make sure the damage is fairly assessed.
Quality repair or replacement.
Once your claim is settled, we complete the work to a high standard.
We cannot promise a particular outcome from your insurer, no honest roofer can, but we can make sure the damage is properly documented and that the repair is done right. One of our customers came to us after five other companies would not even show up to inspect a commercial building for an insurance renewal. We showed up and delivered the report they needed. That is how we work.
Carolina customers, in their own words
Posted on Google![]()
Chanda HughesTrustindex verifies that the original source of the review is Google.
Mark and his staff at BCI roofing was very easy to work with. From the day I contacted them to the final day of installation they were right on point with everything. Everyone was so nice and personnel. Anytime I contacted Mark if he did not answer, left a message. He got right back to me within a reasonable amount of time. He answered all of my questions and did everything I ask on the roof. BCI took down a chimney for me and installed Black Onyx Shingles. If you need a roof I would definitely recommend Mark Bailey and BCI Roofing.Posted on Google![]()
David CambyTrustindex verifies that the original source of the review is Google.
Wanted to say a big thank you to BCI METAL ROOFING. Called atleast 5 other commercial roofing company’s for an inspection of our commercial building (Biophil Natural Fibers)so we could renew our insurance policy, and not one company showed up. I know it wasn’t a big payday “cost wise “since it was just an inspection , but it was very urgent as to get our policy renewed. Thankfully Mark was gracious enough to come and inspect our 100,000 sq ft roof and gave a report that I was able to submit to our policy holder. Thank you. For taking the time even though a small project but a big help in our matter!!!!Posted on Google![]()
George LennonTrustindex verifies that the original source of the review is Google.
BCI roofing was recommended to me for my roofing needs so I called them and got a quick response. They completed my house in two days and met a deadline that I had with my insurance company, as they had promised.Posted on Google![]()
Taylor MoyerTrustindex verifies that the original source of the review is Google.
BCI roofing installed an exceptional roof on my home. My job was unique and not easy. We are building a replica of the original 1900s home that was on our farm. We wanted a galvanized standing seam roof. Standing seam for the performance, galvanized for the old look. Marks crew not only did an amazing install job, but they were also a pleasure to be around and work around. Mark, the owner, is an honest business man in the world of wheelers and dealers. Mark and I had a miscommunication that we recognized half way into the project and Mark stood by his word. That doesn't happen often in the building world anymore and I will be calling BCI for all my roofing needs from now on.Posted on Google![]()
James PayneTrustindex verifies that the original source of the review is Google.
BCI was great to work with. Had gutters installed on my house. Job was scheduled in a very timely manner. Crew showed up on time and went over job with me before work was started. After completion, made sure I was happy before they left. I would not hesitate in using BCI againPosted on Google![]()
Stephen DodgeTrustindex verifies that the original source of the review is Google.
Awesome fast work, cleanup was legit and the company kept close contact throughout job until complete.Posted on Google![]()
Lisa ScalcioneTrustindex verifies that the original source of the review is Google.
I contacted BCI with a roofing problem, and they responded right away. They were able to come out the next day and completed the job quickly and professionally. I’m very impressed with their prompt service and quality work.Posted on Google![]()
Darrin HaydenTrustindex verifies that the original source of the review is Google.
Great work at a great price. The work performed exceeded my expectations. Mark is very easy to speak with and does exactly as he says. I would highly recommend this company for your home improvement needs. 5 Stars!!!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Build back stronger
Build it back stronger: FORTIFIED
When we rebuild a storm-damaged roof, we can build it back stronger than it was. BCI is a FORTIFIED-credentialed contractor, trained to build to the IBHS FORTIFIED standard, a set of construction methods proven to help roofs stand up to severe wind and storms. For coastal Carolina homes especially, a FORTIFIED-built roof can mean better protection and, in some cases, insurance premium savings. Ask us whether it is right for your home.
Where we work
Serving North Carolina & South Carolina
We install metal roofing across both states, from our Bladen County home base out to Fayetteville, Wilmington, Raleigh, Charlotte, Myrtle Beach, and beyond.
Greensboro
Raleigh
Charlotte
Fayetteville
Elizabethtown
Jacksonville
Bladenboro
Lumberton
Wilmington
North Myrtle Beach
Myrtle Beach
Local and trusted
A note on storm-chasers
After a big storm, out-of-town crews flood the area, knock on doors, and often disappear before the work is right or the warranty means anything. BCI is different: local, family-owned, here for more than 40 years, and here long after the storm has passed. When you hire us, you get a company you can find again.
FAQ
Frequently asked questions
Does insurance cover roof storm damage?
Storm, hail, and wind damage is typically covered by homeowner’s insurance, though coverage varies by policy. We inspect and document the damage and help you through the claim process, but the coverage decision is your insurer’s.
Should I get my roof inspected after a storm even if it looks fine?
Yes. A lot of storm damage, especially hail, is not visible from the ground and can lead to leaks later. A professional inspection catches it early, and documents it while it is fresh for any claim.
Will you meet my insurance adjuster?
Yes. We can meet your adjuster at your home to help make sure the storm damage is fairly and fully assessed.
Can you make my new roof more storm-resistant?
Yes. As a FORTIFIED-credentialed contractor, we can build your roof to the IBHS FORTIFIED standard for better resistance to severe weather, which can also help with insurance in some cases.
Do you do emergency repairs after a storm?
Yes. We offer emergency roof repair to help protect your home right away. Call (910) 922-2188.
Roofing services